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Five Questions for John P. Galbraith, CPedHaving worked for nearly 30 years in the field of pedorthics and orthotics, John P. Galbraith, CPed, has plenty of odd and unusual stories. "Don't get me started," Galbraith says. "I can bore anyone." Born in Topeka, Kansas, Galbraith started fabricating orthotics for his brother, Frank Galbraith, PhD, and continues to serve as a consultant. In 1994, John P. Galbraith founded his own company, Unique Feet Pedorthics Inc., in Wichita, 140 miles southwest of his hometown. A religious man, he enjoys spending time with his wife, two children, and the family dog, Pal. But Galbraith's wild side is revealed in his love for fast cars.
1.
What does your company do?
Unique Feet Pedorthics Inc., Wichita, Kansas, provides comprehensive pedorthic services, including orthotic shoes, shoe modification, custom-molded shoes, etc. We work with patients who have diabetes and arthritis, those who have suffered some sort of trauma, and athletes as well.
2.
What are your personal and/or professional goals?
We constantly strive for the best possible outcome for each individual patient while continuing to grow our business. There has to be a balance, but quality patient outcomes is our number one priority.
3.
What are your top priorities and goals when working with a patient? What is your approach to patient care?
The first step, and one of the most important, is to properly read the prescription and determine how best to apply it. Listening to the client is crucial to find out what are his or her needs and concerns. It's all in the details. Quality of care is what sets us apart from other businesses.
4.
What advice would you give to someone just entering the pedorthic and orthotic profession?
Work in the industry for a while before jumping into business ownership. That gives you a chance to learn the profession and experience it firsthand.
5.
What do you see happening in the future for your field?
There should be a shift to more of a multidisciplinary approach. And the pedorthic profession is merging more into the OP&P profession.
What's Your Story?
Tell us your story (or recommend someone), and you might be featured in a future issue of
The O&P Edge.
- Would you like to be featured in a future "Face-to-Face" column or recommend a fellow practitioner?
- Do you have an "unbelievable-but-true" reimbursement story?
- Do you have a patient who you'd like to nominate for inclusion in "Today's Consumer"?
If so, we'd like to hear from you. Send your stories or nominations to the editor at karen@oandpedge.com
Table Of Contents - November 2007
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