Clerical, administrative and overhead costs for providing single code items

Posted By: Marty Mandelbaum on April 11, 2012

Has anyone ever figured out what the average overhead costs are to provide
a patient with a simple one code item such as a cock up splint or cam
walker?

Considering some of the following time commitment of staff and the fact
that we cannot dispense these as over the counter as in chain store
situation:

- Telephone appointment intake
- Forms - preparing, explaining and filing including long term storage
and shredding (HIPPA, patient demographics, photocopying ID, device receipt)
- Insurance verification, time on phone
- ordering or replenishing stock item, inventory accounting
- billing depositing, reconciliation of accounts
- cleaning patient area, office maintenance
- practitioner fitting, instructions, documentation and f/u
- other thoughts?


Thanks
Marty Mandelbaum CPO
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