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Product Warranties
Posted By: Arthur Sirdofsky on May 1, 2010
Would like to get an idea of what facility warranty policies are out there. Specifically would like to know how folks warranty... l. Custom orthotic devices. Are straps and padding handled differently from the superstructure of the device? How long is the warranty for and what is covered. Copies of or examples of warranty forms for any prosthetic and orthotic devices would be appreciated. 2. Custom prosthetic devices. Do warranties differ from medicare to private insurance. If the prosthesis is warrantied for x amount of time, how much time before charges are made for perishable items like leather belts, liners, suspension sleeves, spectra socks etc. Do you have a 'minimum' labor charge or is it always l5 minute increments? 3. Does medicare have specific guidelines for how long a brace or limb is considered under warranty and at what point can charges be made for labor, adjustment, repairs and supplies? Much Thanks in Advance For Your Help, Arthur Sirdofsky CPO, LPO |
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